DESIGNER
PROJECT TYPE:
UI/UX DESIGN
YEAR:
2022
Secondary Research
Nurses work a maximum of 40 hours a week or 8 hours a day, during which each nurse is assigned a maximum of 5 patients
Many hospitals still use paper as a medium to communicate information between departments to provide with proof for the medical insurance claims if and when made.
Difficulty tracking patient information and coordinating care with other healthcare professionals
Stakeholder Mapping
Nurses
Specialists
Assistants
Receptionists
Doctors
Identifying stakeholders helped us define the task flow, research plan and the questionnaire.
After studying several direct and indirect competitor applications, we identifyed the best features to be incorporated into our application.
Primary Research
We visited Bhatia Hospital & Criti Care hospital and interviewed doctors, nurses and receptionists to gain primary research insights
Doctors find it difficult to manage schedules in case of emergencies along with the existing appointments and surgeries
Risk of error or losing of information since it is done manually
Potential privacy & security risk associated with paper based record keeping
Time consuming process of searching for patient records and documents
User Personas & Journey Maps
INFORMATION ARCHITECTURE
PROFILES
Nurses
Specialists
Resident Medical Officer
Receptionists
STYLE GUIDE
FEATURES
Easy access to all patient data
DAILY CHECKLISTS AND REMINDERS
Nurses can manage their day with ease with a daily checklist to ensure best care.
VITALS AND LAB RESULTS
Doctors have access to all important patient updates like vitals and lab reports updated by nurses and lab technicians
INVENTORY MANAGEMENT
Nurses can review and update the inventory of medicines and other medical supplies for easy restocking.
Doctors, Receptionists and Assistants can manage, schedule and reschedule appointments.
The app also allows specialists to view and store their schedule across multiple hospitals.
APPOINTMENT SCHEDULES
